You may only register a single Account with MERKUR SLOTS. If we discover that you hold more than one Account, these additional Accounts will be classified as Duplicate Accounts.
In this article:
What will happen if we suspect you have opened a duplicate account?
If during Account registration we suspect that you have attempted to open a Duplicate Account, we will suspend that Account. That Duplicate Account will remain suspended until such time that you contact our Customer Care team and provide us with information and documents that can prove to our satisfaction that the Account is not a Duplicate Account.
What will happen if we discover you have opened a duplicate account?
If we later discover that you hold one or more Duplicate Accounts, we reserve the right (in respect of each Duplicate Account):
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To close the Duplicate Account, leaving you with only the original Account (unless we have a reason – for example if you have deliberately or fraudulently opened more than one active Account – to close all your Accounts).
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To void all future bets/wagers on the Duplicate Account.
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To treat all bonuses obtained using the Duplicate Account, and all winnings accrued from such bonuses, as void.
For further information, please see our Terms And Conditions.
If you have any further questions, please do not hesitate to contact us. We are available via E-mail: care@merkurslots.com