The Closed Loop policy means that whatever method you use to deposit, you must then use to withdraw. This will be the case until the total amount you have deposited using that Payment Method has been matched or exceeded by the total amount you have withdrawn.
For example, if you deposit £100 using a particular card, you must then withdraw £100 back via the same card before you can change your withdrawal method.
This policy has been put in place in line with our regulatory and legal requirements.
If you have any further questions, please do not hesitate to contact us. We are available 08:00-18:00 via Live Chat and E-mail: firstname.lastname@example.org