In this article:
How to make a withdrawal.
To withdraw funds from your cash balance, select 'Account' on the left-hand side of the screen.
Next, please click 'Withdraw'.
You'll then be shown your current Cash Balance and can choose the amount you wish to withdraw.
Once you've entered the amount you wish to withdraw, select 'Continue & Select Payment Method'.
Here you'll be asked to select the payment method you wish to withdraw your funds to.
The closed loop policy.
You may be prompted to use a specific Payment Method. This is due to the Closed Loop Policy. This is a security policy that requires that you withdraw to the same Payment Method you used to deposit until your total withdrawals exceed your total deposits.
Can I cancel my withdrawal?
Once you initiate a withdrawal it cannot be cancelled, in line with regulations from the UKGC (UK Gambling Commission).
If you have any further questions, please do not hesitate to contact us. We are available via E-mail: email@example.com