For issues, feedback and queries relating to a high-street venue including MERKUR SLOTS(formerly Cashino) and MERKUR BINGO (formally Beacon Bingo), only our partners at MERKUR CASINO UK Limited have access to support with your enquiry.
To contact MERKUR CASINO UK Limited about your venue experience please visit https://customercare.merkurcasinouk.com/index.php to access MERKUR Customer Care where you can submit your feedback and a member of the team will be in touch with you.
Although we operate under the same MERKUR brand Please note that the www.merkurslots.com (MERKUR SLOTS) and www.merkurcasino.com (MERKUR CASINO) websites are operated by Eyas Gaming Limited and solely provide online services.
MERKURCASINOUK Limited and Eyas Gaming Limited are both part of the Gauselmann Group, however, both are distinct legal entities operating under separate licences.
If you have any further questions, please do not hesitate to contact us. We are available 07:00-01:00 via Live Chat and E-mail: care@merkurslots.com
Eyas Gaming Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 58160.
Merkur Slots UK Limited is licenced and regulated in Great Britain by the Gambling Commission under account number 3266.