In this article:
Deposit limits:
Deposit limits allow you to choose the maximum amount you are comfortable with depositing over a certain period of time.
Loss limits:
Loss Limits allow you to choose the maximum amount you are comfortable with losing over a certain period of time.
Both are useful tools that help you ensure you're only spending what you can afford, and help you to stay in control of your gambling.
You should never increase your limits because you have lost money and want to try and win it back by gambling more.
How can I set deposit and loss limits?
You can set Deposit and Loss Limits by visiting the Account section of your MERKUR SLOTS profile, and selecting Safer Gambling Tools. Here you'll see options to set your limits.
You can set Daily, Weekly, and Monthly limits for your account.
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You can set your Deposit Limits during registration before you place your first deposit.
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Alternatively, both Deposit and Loss Limits are always available in Safer Gambling Tools found in the Account area.
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We'll apply any decreases to your Deposit or Loss Limits immediately.
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We'll apply any increases to your limits after the regulatory period of 24 hours, however, your final confirmation will always be required. This is to give you time to change your mind and to help you stay within your safe zone.
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Please note that Limit decreases are immediate.
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Daily limit increases apply at 11:59PM, the same day.
- Weekly increases at the end of the week (Sunday 11:59PM).
- Monthly increases apply at the end of the month. (The last day of the month at 11:59PM).
- New changes will cancel any pending ones.
If you have any further questions, please do not hesitate to contact us. We are available via E-mail: care@merkurslots.com