This article will outline what an account pause its, and what will happen when you activate one.
In this article:
What is an account pause?
An Account Pause allows you to temporarily suspend your account for a short period of time.
Please note that this process is irreversible.
What happens when you start an account pause? The following will apply.
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You will not be able to log in to your account
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You won’t receive any marketing communications during the pause
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You will still be able to play on other gaming websites
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At the end of the Account Pause, your account will automatically be reopened
For which durations can I pause my account?
The ‘Account Pause' option allows you to abstain from playing in the Casino covering a period of either: 24 hours, 1 week, 3 weeks, or 6 weeks.
How can I activate an account pause?
This can be found in the Account section under Safer Gambling Tools.
From here, you can choose for how long you would like to pause your account.
Once activated, an Account Pause cannot be revoked and you will need to wait the allocated timeframe before playing again.
If you have any further questions, please do not hesitate to contact us. We are available 08:00-18:00 via Live Chat and E-mail: care@merkurslots.com