This article will outline the steps that you need to take to track the progress of a bonus, and how to find the terms and conditions of a bonus.
In this article:
How to track an active bonus.
You can track any active Bonuses by navigating to the Promotions page, while logged in to your account.
You'll be able to see your 'Active Promotions' at the top of the screen, which can be used to track any of your ongoing bonuses. You can view more information on each of these & track your wagering contributions/how long you have before expiry.
If the Bonus you are looking for can't be found here, you can select 'Account', 'My activity', and then 'Bonus' to view all of your previous bonus activity.
The expiry date of the Bonus will be stated in the Terms and Conditions of the offer. Please note if you still have an active Bonus after the expiry date, the remaining Bonus amount and any winnings associated with the Bonus will be removed.
Log in and navigate to the Promotions page.
You will see a list of the current promotions you are eligible for. Select 'More Info' and scroll down the page. Here you'll see the Terms and Conditions for that Bonus. You can head to 'Active Promotions', and view the promotion in question in detail to see the full Terms and Conditions. They are usually at the bottom of the page.
If you have any further questions, please do not hesitate to contact us. We are available 08:00-18:00 via Live Chat and E-mail: care@merkurslots.com