A Play Reminder is a reminder you can set to tell you when you've been playing for a certain amount of time. It's a useful tool to ensure you're not spending too much time gambling and to help you play responsibly.
To set a play reminder, log in to your account, and use the drop-down menu in the top-left to select 'Account', then 'Safer Gambling Tools'. Next to 'Play Reminders', you'll see a pen icon. Select this and you'll be asked to choose an interval and to confirm it.
You can select a Play Reminder every 15, 30, 45 or 60 minutes, or you can cancel the play reminders altogether. Once selected we’ll send you a pop-up at your selected interval.
If you wish to receive the alerts more often, then any changes will be applied straight away, but if you wish to receive the alerts less often you will need to wait 24 hours before this is applied.
Once your selected interval has been reached while playing continuously, you'll receive a pop-up notification that gives you the option to continue playing, view your account history, or close the game.
If you have any further questions, please do not hesitate to contact us. We are available 08:00-18:00 via Live Chat and E-mail: firstname.lastname@example.org