An Account Suspension is when we suspend an account pending a review. While the review is pending we will temporarily close your account. While your account is suspended, you will be unable to log in or play.
You will be notified once the review has been conducted and subject to the outcome of the review, you'll be able to log in and play again.
If you have any further questions, please do not hesitate to contact us. We are available 08:00-18:00 via Live Chat and E-mail: firstname.lastname@example.org